You have already been supplied your username (Your email address) and your password. Please contact email@example.com to get your password re-sent to you.
Use the following recommended settings to configure your desktop e-mail application or to access Webmail. If you are using multiple devices to access the same mailbox (phone, PC and tablet for instance) we recommend IMAP over POP. This will leave a copy of your messages on the server, including folder structure and sent items which are then accessible on every device and via Webmail. Please note that we do advise regularly backing up your e-mail account and archiving old messages to maintain good performance.
We make use of ‘autodiscover’ technology, so that in the majority of cases, Microsoft Outlook etc can set up your account for you with only an email address and a password.
- In Outlook, choose the File tab
- Under ‘Account Information’, choose Add Account
- On the Auto Account Setup page, enter your name, email address, and password, and then choose Next
- Choose Finish
If automatic setup failed, you can choose Manual setup or additional server types to enter your settings manually. Use these settings:
Account type: IMAP
Incoming mail server: imap.YOURDOMAIN
Outgoing mail server: smtp.YOURDOMAIN
Incoming server port (IMAP): 993
Use the following type of encrypted connection: SSL
Outgoing server port (SMTP): 587
Use the following type of encrypted connection: TLS
When setting up your account, please choose More Settings > Outgoing Server and check the box for ‘My outgoing server (SMTP) requires authentication’.
If you experience any problems with the connection or receive a certificate warning, please disable SSL/TLS encryption and change the incoming server port to 143.